(re) Introducing The Wine DTC Vendor Matrix

It’s that time of year again and in conjunction with the SVB Annual Report I’m releasing the updated landscape of DTC vendors. So first, it got a whole new name thanks to the marketing & design help from Erica Gomez. This new format gives us a lot of room to grow and helps us cluster companies towards their specialties.

Some notes about the Matrix:

  1. We only include live vendors that have actual customers.
  2. We’ve collapsed a few groups and expanded a few others but the entire vendor list moved from 71 to 94.
  3. Only two vendors live in two locations (WineDirect in Fulfillment and Full Stack Commerce and Orion in Accounting and Full Stack Commerce).
  4. We do include international vendors if they target the US winery market.
  5. In the Full Stack DTC group, Commerce7 came in strong in 2018 acquiring major winery customers like Constellation and Opus One as well as wineries that lead in digital usage like Twisted Oak. This is a strong sign of the maturity of their product and, after today’s announcement of live and future features (https://youtu.be/QdDrdu00QY8), they are truly in pole position from an innovation and enterprise customer view point. Also strongly joining them in 2018 was Truvi as Stephen Mutch rebranded after partnering with some of the most seasoned professionals in winery DTC commerce also putting them in the front of the pack from a support and services position. This was especially relevant since other major incumbents had outages and other problems throughout the year (Recent WineDirect Incident & 2018 outage history, Recent Sovos Incident).
  6. The total vendors in the DTC Commerce arena (On Premise POS, Ecom & Club, Full Stack solutions) has gone up to 28 vendors. That’s up only 4 from last year. We’ve seen no movement on vendor consolidation in 2018.
  7. There was ZERO vendor additions in the accounting or the pure play POS vendors. These are stagnant categories in the DTC Vendor Matrix.
  8. The dearth of software choices in the compliance category is still a pain point.
  9. We’re seeing growth in the DTC Services arena but it is still lean for the industry’s need for those expert execution of services. This dearth of vendors poses a real problem for the industry.

Complete Listing Of DTC Vendors


  1. Quickbooks
  2. Navision (ERP)
  3. JD Edwards (ERP)
  4. WIMS (ERP)
  1. Square
  2. Quickbooks
  3. RMS
  4. Microworks
  1. Cultivate Systems
  2. Figure Commerce
  3. Vines OS
  1. WineDirect
  2. VinSuite
  3. Truvi
  4. Orderport
  5. eCellars
  6. bLoyal
  7. Captina
  8. GrapeGears
  9. Active Club Solutions
  10. VinNow
  11. Blackboxx
  12. Cru
  13. Xudle
  14. Orion
  15. Troly
  16. Bloom
  17. TrueCommerce
  18. Commerce7
  1. DH Compliance Services
  2. Compli
  3. Holtzclaw Compliance
  1. Copper Peak
  2. Wine Shipping
  3. Pack N Ship
  4. VinGo
  5. WineCo
  6. Vinoshipper
  7. Winelogistics
  1. VinDelivery
  2. Gliding Eagle
  3. Vinum 55
  1. Vertical Response
  2. MailChimp
  3. Campaign Monitor
  4. Emma
  5. Active Campaign
  6. Kajabi
  1. Brand24
  2. Sprout Social
  3. Falcon
  4. AgoraPulse
  5. Sendible
  1. CellarPass
  2. Vinovisit
  3. Wine Routes
  1. Virtual Vines
  2. Tin Sheets
  3. Virtual Vines
  4. Ensemble Marketing Group
  5. Lunabean Media
  1. AngelSmith
  2. VinBound
  1. Wise Academy
  2. DTC Wine Workshops
  3. In short DTC
  4. Success Strategies
  1. Outshinery
  2. Kreck Design
  3. Offset
  4. Wine & the Web
  1. Benson Marketing
  2. Balzac Marketing
  3. Colangelo PR
  4. 5Forests
  5. Gradient
  1. Enolytics
  2. Customer Vineyard
  3. Dash

Wine Revolutionary. Digital, CRM, CX, Start-ups, Social Media, Hospitality (especially wine) are my jam.

Wine Revolutionary. Digital, CRM, CX, Start-ups, Social Media, Hospitality (especially wine) are my jam.